WorldatWork Workspan Daily article on Gartner's 2026 HR priorities forecast
Research

AI Emphasis Among HR Executives' Primary Focuses for 2026

Audrey Ingram -

Gartner's annual HR priorities survey, drawing on responses from 426 chief human resource officers across 23 industries, has identified four focus areas defining the HR agenda for 2026: harnessing AI to transform the HR function, shaping work in the human-machine era, mobilising leaders to make change routine, and embedding corporate culture into employees' daily work. The findings, published by WorldatWork's Workspan Daily, signal a decisive shift from AI experimentation toward AI integration, with CHROs being asked to take an enterprise-wide view of AI's impact on work, workforce, and performance expectations.

The report draws on reinforcing research from Korn Ferry and the Academy to Innovate HR (AIHR). The AIHR report cites McKinsey data showing that nearly 8 in 10 organisations have deployed AI in at least one function, yet only 1 in 5 have rebuilt work processes as a result. The AIHR finding is pointed: "Too many AI initiatives prioritise automation and efficiency, overlooking the workforce and human impact of change." For HR professionals, this is the central challenge of 2026, reinvesting AI-generated time savings into upskilling, innovation, and culture-building rather than treating them as productivity gains alone.

The human cost of this gap is real. Pew Research found that 1 in 3 US workers fear reduced job opportunities as skills requirements shift faster than job structures. Gartner recommends a "now-next" talent strategy, defining how to get the most from talent in the next 12 months while also taking action to reshape talent outcomes over the next one to three years. This dual horizon requires HR professionals to hold the immediate and the strategic simultaneously, a skill that demands both analytical confidence and human judgment.

On culture, Gartner's data is sobering: only 47% of HR executives surveyed in July 2025 believed their culture actively drives employee performance. As Hannah Yardley of Achievers puts it, 2026 is "the year of the human-AI handshake," where HR, IT and leadership redesign workflows and roles so all employees can thrive alongside AI-powered tools. For HR professionals navigating this moment, the message is clear: the technology is not the differentiator. Human readiness is.

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